Help Desk Software
Kapdesk Service CRM for Android
1.3Kapdesk Service CRM for Android: Your Personal Ticket Management App In today's fast-paced business world, customer service is more important than ever. Customers expect quick and efficient resolution of their queries, and businesses need to be able to provide this service on-the-go. Kapdesk Service CRM for Android is the perfect solution for businesses looking to streamline their customer support process. Kapdesk is a personal ticket management app that allows you to resolve customer queries in a jiffy, even when you're on-the-go. With Kapdesk, you can carry your ticket inbox along with you while on-the-go, ensuring that no query goes unanswered. The app comes with a range of features designed to make your life easier. Here are some of the key features: Inbox: Carry Your Ticket Inbox Along With You While On-The-Go With Kapdesk, you can access your ticket inbox from anywhere in the world. Whether you're at home or on vacation, all your tickets will be right there in front of you. Assigned Tickets: Get Explicit Notifications For Tickets Assigned To You And Your Team Kapdesk makes it easy to keep track of tickets assigned to both yourself and your team members. You'll receive explicit notifications whenever a new ticket is assigned to you or one of your team members. Detailed View: View Expanded Details Of Each Ticket By Simply Tapping On Them With Kapdesk's detailed view feature, you can view expanded details of each ticket by simply tapping on them. This makes it easy to get all the information you need about each query without having to switch between different screens. Quick Resolution: Resolve Complex Issues Using An Extensive Knowledge Base Kapdesk comes with an extensive knowledge base that allows users to quickly resolve complex issues without having to escalate them further up the chain. This saves time and ensures that customers receive quick resolutions. Team Conferencing: Get Expert Opinion From Your Team Members And Solve Tickets In No Time Sometimes resolving complex issues requires input from multiple team members. With Kapdesk's team conferencing feature, users can easily collaborate with their colleagues and solve tickets in no time. 24/7 Support: Continue Important Conversations Even After Leaving The Desk With 24/7 support available through Kapdesk's mobile app, users can continue important conversations even after leaving their desk. This ensures that customers receive timely responses regardless of when they submit their query. Escalations: Tickets Can Be Auto-Escalated When Left Unattended For Too Long If a ticket remains unattended for too long, it will automatically be escalated within the system so that someone else can take care of it before it becomes an issue for the customer. Alerts: Receive Push Notifications For Pending And Escalated Tickets Users will receive push notifications whenever there are pending or escalated tickets requiring attention within the system. Conclusion: Overall,KapDesk Service CRM for Android is an excellent tool for businesses lookingto streamline their customer support process.The app offersa range offeatures designedto make life easierfor bothusersandcustomers.With its extensive knowledge baseandteam conferencingfeature,KapDesk makesit easyto resolvecomplexissuesquicklyand efficiently.Userscanaccesstheirticketinboxfromanywhereintheworld,andwith24/7supportavailablethroughthemobileapp,customerqueriescanbeansweredtimelyregardlesswhen theyare submitted.KapDeskServiceCRMforAndroidisdefinitelyworthconsideringforbusinesseslookingtoboosttheirefficiencyinresolvingcustomerquerieson-the-go!
2017-05-12Kapdesk for Android
1.0Kapdesk for Android is a powerful customer service software that allows customers to share their issues or queries with customer support executives. This software is designed to streamline the customer support process and make it easier for businesses to manage their customer tickets. One of the key features of Kapdesk is its email ticketing system, which allows customers to contact support agents by simply dropping an email. Once a ticket has been raised, customers will receive an auto-reply or auto-response from the support team. All tickets are stored in one place, making it easy for agents to access them and respond quickly. Kapdesk also offers multi-channel customer support, which means that customers can raise their issues via Facebook and Twitter as well. The software can convert Facebook wall-posts or comments into tickets and Twitter tweets into tickets. This feature makes it easy for businesses to monitor social media channels and respond quickly to any issues raised by customers. In addition, Kapdesk can be integrated with your website's live chat support system so that customers can raise their tickets directly from there. Customers also have the option of choosing phone support if they prefer. One of the unique features of Kapdesk is its auto-escalation feature. If a ticket has not been resolved within a certain period of time, it automatically escalates to another person who has more expertise in handling such issues. Kapdesk also separates tickets based on priority levels so that urgent issues are addressed first. This helps businesses prioritize their workload and ensure that critical issues are resolved quickly. Overall, Kapdesk is one of the best business software solutions available today for managing customer service operations efficiently and effectively. Its user-friendly interface makes it easy for both agents and customers alike to use this software seamlessly without any hassle. Key Features: 1) Email Ticketing System 2) Multi-Channel Customer Support 3) Auto-Escalation Feature 4) Priority-Based Ticket Management 5) Integration with Live Chat Support System Benefits: 1) Streamlines Customer Support Process 2) Improves Response Time 3) Enhances Customer Satisfaction 4) Increases Efficiency 5) Reduces Workload Conclusion: If you're looking for a reliable business software solution that can help you manage your customer service operations more efficiently than ever before then look no further than Kapdesk! With its powerful features like email ticketing system, multi-channel customer support options including social media integration along with priority-based ticket management capabilities - this tool will surely help you improve your response time while enhancing overall satisfaction levels among your clients!
2016-09-2724 Tech Support for Android
1.024 Tech Support for Android is a business software that provides technical support services for various devices such as computers, laptops, printers, and more. In today's world, technology has become an integral part of our lives and it is difficult to imagine our lives without these gadgets. However, with the increasing use of technology comes the need for technical support services. 24TechSupport is an IT Tech Support Company that has been providing repairing or repair services in Sushant Lok, Golf Course Road, DLF, Sohna Road, Udyog Vihar, Mg Road and IFFCO Chowk Gurgaon for the last 10 years. The company has established itself as one of the best options available to users when it comes to fixing any kind of problem related to computers and its related devices. The team at 24TechSupport comprises experts who are well-versed in troubleshooting all kinds of computer-related issues quickly and efficiently. They not only fix your problems but also optimize your system for better performance while enhancing security measures. The diagnosis process starts from scratch and every possible step is taken to resolve your problem quickly. One of the key features that sets 24TechSupport apart from other tech support companies is their commitment to delivering quality services within a specified time limit. Whether you prefer phone calls or live chats or emails – they have got you covered! With 24 Tech Support for Android by your side, you can rest assured that all your technical issues will be resolved promptly by experienced professionals who are dedicated to providing top-notch service. Key Features: 1) Expert Technical Support: The team at 24TechSupport comprises experts who are well-versed in troubleshooting all kinds of computer-related issues quickly and efficiently. 2) Optimization: Besides fixing your problem(s), they also optimize your system for better performance while enhancing security measures. 3) Diagnosis Process: The diagnosis process starts from scratch ensuring every possible step is taken to resolve your problem(s) quickly. 4) Multiple Communication Channels: Whether you prefer phone calls or live chats or emails – they have got you covered! 5) Timely Delivery: One of the key features that sets them apart from other tech support companies is their commitment to delivering quality services within a specified time limit. Benefits: 1) Saves Time & Money - With expert technicians on board resolving technical issues becomes quick & easy saving both time & money. 2) Enhanced Performance - Optimization ensures better performance which leads to increased productivity. 3) Improved Security Measures - Enhancing security measures ensures protection against cyber threats. 4) Hassle-Free Experience - With multiple communication channels available getting help becomes hassle-free. 5) Timely Resolution - Their commitment towards timely delivery ensures prompt resolution. Conclusion: In conclusion, if you're looking for reliable technical support services then look no further than 24 Tech Support for Android! With their expert technicians on board resolving any kind of issue becomes quick & easy saving both time & money while ensuring enhanced performance along with improved security measures. Their hassle-free experience coupled with timely resolution makes them one of the best options available when it comes down to fixing any kind of problem related to computers and its related devices!
2016-04-25Patel Infosoft for Android
1.0Patel Infosoft for Android is a powerful business software that provides users with the latest information on freelancing work and domestic and international campaigns. With this software, users can stay up-to-date on the latest opportunities in their field, whether they are based in India, the US, UK, UAE, Pakistan, Nepal or Sri Lanka. The software is designed to be user-friendly and easy to navigate. It features a simple interface that allows users to quickly access the information they need. Whether you are looking for new freelance work or want to explore new campaign opportunities in your area of expertise, Patel Infosoft has everything you need. One of the key benefits of using Patel Infosoft is its comprehensive database of freelancing work and campaign opportunities. The software is constantly updated with new information from around the world, ensuring that users always have access to the latest opportunities in their field. In addition to its extensive database of job listings and campaign opportunities, Patel Infosoft also offers a range of tools and resources designed to help users succeed in their chosen field. These include tips on how to write effective proposals and bids for freelance work as well as advice on how to market yourself effectively online. Another key feature of Patel Infosoft is its ability to connect users with other professionals in their field. The software includes a built-in messaging system that allows users to communicate directly with other members of the community. This can be an invaluable resource for networking and building relationships within your industry. Overall, if you are looking for a powerful business software that can help you stay ahead of the competition when it comes to finding new freelance work or exploring campaign opportunities around the world then look no further than Patel Infosoft for Android! With its comprehensive database of job listings and campaigns combined with its range of tools and resources designed specifically for freelancers this app has everything you need!
2014-07-24Contacts Backup for Android
1.0Contacts Backup for Android is a powerful and easy-to-use business software that allows you to backup all your contacts from your phone without needing a computer or synchronization. With just a single touch, you can backup all your contacts and send yourself as a. Vcard (vcf) attachment via email and via DropBox. This software is designed to make it easy for you to keep your contacts safe and secure, so you never have to worry about losing them. One of the best things about Contacts Backup is its simplicity. You don't need any technical knowledge or expertise to use this software. All you need is an Android phone, and you're good to go. The user interface is intuitive and straightforward, making it easy for anyone to use. Another great feature of Contacts Backup is its versatility. You can backup all your contacts with just one touch, which means that even if you have hundreds or thousands of contacts on your phone, it won't take long to back them up. Once the backup process is complete, you can easily restore all your contacts at any time by simply opening the. Vcard (vcf) file in your mailbox. Contacts Backup also offers multiple options for backing up and restoring your contacts. You can choose to send yourself the. Vcard (vcf) attachment via email or through DropBox – whichever method works best for you. In addition to being easy-to-use and versatile, Contacts Backup also offers excellent security features. Your contact information will be stored securely on both your phone's internal memory as well as in the cloud-based storage provided by DropBox – ensuring that even if something happens to one copy of the data, there will always be another copy available. Overall, Contacts Backup for Android is an essential tool for anyone who wants peace of mind when it comes to their contact information. Whether you're a busy professional who relies heavily on their smartphone's contact list or someone who simply wants an extra layer of protection against data loss – this software has everything you need!