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HD

Help Desk Authority

Virus scanned Windows $995
Version8.1 build 221
Publisher ScriptLogic Corporation
Release dateJun 1, 2009
Date addedJun 4, 2009
Os requirementsWindows 2000/XP/Server 2008
RequirementsNone
Total downloads15,913
Downloads per week1
Price$995

Description

Now part of ScriptLogic's award winning, desktop management offering. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Components are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, e-mail receive, and asset management.

Version 8.1 build 221 includes an updated dashboard view, new asset management integration with Desktop Authority and the HDAsset inventory component.

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