| Version | 10.0 |
|---|---|
| Publisher | Internet Software Sciences |
| Release date | Nov 29, 2019 |
| Date added | Nov 28, 2019 |
| Os requirements | Windows 10, Windows 2003, Windows Vista, Windows, Windows NT, Windows Server 2016, Windows 2000, Windows 8, Windows Server 2008, Windows 7, Windows XP |
| Requirements | Microsoft IIS (Internet Information Server) |
| Total downloads | 50,535 |
| Price | Free to try |
Description
This suite of (6) Web-based Help Desk and CRM applications includes: Tech+Mobile, a mobile interface for Techs to manage their support tickets. Customer+Mobile, a mobile and tablet interface for customers, Customer+Center, an application for customers to submit and update support/work order tickets; Tech+Center, an application for support staff to track and manage support and work orders; and Business+Center, a CRM tool for the sales team with a mini accounting package and Reservation+Center, a media/facilities reservation tool. Web+Center suite includes a complete Asset Management Component, Case Scheduler/Group Calendar, customer surveys, Frequently Asked Questions, automatic HTML email and cell email notification options, auto-escalation, time spent invoicing, and reporting functions language Internationalization options.
