RS
Richmond SupportDesk
Publisher:
Richmond Systems
Virus scanned
Windows
Free to try
Download v6.7
206 downloads
| Version | 6.7 |
|---|---|
| Publisher | Richmond Systems |
| Release date | Nov 6, 2008 |
| Date added | Jun 26, 2008 |
| Os requirements | Windows, Windows 2000, Windows XP, Windows Vista |
| Requirements | Windows 2000/XP/2003 Server/Vista |
| Total downloads | 206 |
| Price | Free to try |
Description
Richmond SupportDesk allows the implementation of enterprise wide IT Service support, designed for rapid implementation and to deliver ITIL best practices. Delivering fast, flexible and measurable service support via Windows, Web, and Mobile client interfaces.
Service desk operators workload is reduced through self service knowledge base articles and defined, structured processes for centrally managing and resolving incidents including automatic notifications when problems are resolved or workarounds are available. Version 6.7 is an enhanced end user web portal and windows mobile support.
