| File type | APK |
|---|---|
| Version | 1.0 |
| Publisher | Ella Preck |
| Release date | Apr 17, 2020 |
| Date added | Apr 17, 2020 |
| Os requirements | Android |
| Requirements | Requires Android 4.2 and up |
| Total downloads | 0 |
| Price | Free |
Description
Salesforce started as a cloud based solution for CRM. CRM stands for Customer Relationship Management.
It involves managing all aspects of relationship between an organization and its customers.
For example, the contact details of the customer, the deals that are in progress or already completed, the support requests from a customer or a new lead from a new customer.
Beyond the customer related information, it also involves storing and managing the details of the people and the concerned department from the seller organization that is managing the customers account and needs.
This makes it easy to manage and enhance the relationship with the customer and hence better growth for the organization.
List of Topics:
Overview
Architecture
Environment
Sales Cloud
Service Cloud
Navigating Setup
Standard Objects
Custom Objects
Master Detail Relationship
Lookup Relationship
Schema Builder
Control Access Organization
Control Access Objects
Control Access Fields
Control Access Records
Create a Role Hierarchy
Define Sharing Rules
Automate Business Processes
Importing Data
Exporting Data
Reports
Dashboards
Using Formula Fields
Visualforce Pages
Variables & Formulas
Standard Controllers
Records, Fields and Tables
Using Forms
List Controllers
Static Resources
