| Version | 2.0 |
|---|---|
| Publisher | NTT DATA |
| Release date | Mar 29, 2020 |
| Date added | Mar 29, 2020 |
| Os requirements | iOS |
| Requirements | Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch. |
| Total downloads | 0 |
| Price | Free |
Description
The ServiceKey mobile application was created to give customers a single dashboard access to all of the NTT DATA services they consume.
ServiceKeyis connected to our OneLogin service that manages both access and permissions for users. This component makes it easy for any customer to download and use the app withoutmanual intervention.
We are currently developing a SOM interface, but will focus on other customer services soon.
SOM Interface Development
Version 1 of our SOM interfacehas completedpilot review and is scheduled to launch in stores on Aug. 9th. After approval from Google and Apple, we expect to see ServiceKey available sometime the week of Aug. 13th .
This initial version includes the following features:
* Incident ticket search and submission
* Request ticket search and submission
* Personal dashboard views
* Multiple domain logins for leveraged users