H
Download v2.0
2.3K downloads
| Version | 2.0 |
|---|---|
| Publisher | Artisan Global Software |
| Release date | Nov 8, 2008 |
| Date added | May 1, 2003 |
| Os requirements | Windows, Windows NT, Windows 2000 |
| Requirements | Windows NT/2000 |
| Total downloads | 2,250 |
| Downloads per week | 1 |
| Price | Free to try |
Description
HelpDesk is a Web-based software offering a simple way of handling support questions. Questions and answers are structured and gathered in a knowledge database. The customers and the support staff can search among concluded requests to find the answers to their questions. The knowledge gained from the solutions to previous problems is also reused in standard answers.
