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AmberCat Help Desk

Publisher: AmberCat Systems
Virus scanned Windows Free to try
Download v3.4 SP6 3.3K downloads
Version3.4 SP6
Publisher AmberCat Systems
Release dateNov 7, 2008
Date addedMar 17, 2006
Os requirementsWindows 2000, Windows 98, Windows Me, Windows, Windows XP, Windows NT
RequirementsWindows 98/Me/NT/2000/XP/2003 Server
Total downloads3,325
PriceFree to try

Description

AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively.

Version 3.4 SP6 may include unspecified updates, enhancements, or bug fixes.

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