Help Desk Knowledge Base - Click-Through Demo 1

Are you tired of constantly dealing with escalating help desk demands and costs? Do you want to improve employee productivity while saving money for your company? Look no further than Help Desk Knowledge Base - Click-Through Demo.

This portable, interactive demo closely simulates the user interface and functionality of an actual solution. It installs easily to your Start menu and includes a presenter script for easy use. With this demo, you can experience firsthand how IT help desk knowledge base solutions based on the Microsoft Office System can benefit your organization.

By implementing self-service portals for IT help desks, companies can save money and improve employee productivity. With lowered help desk costs, IT organizations can refocus resources to solve more complex business problems. The Help Desk Knowledge Base - Click-Through Demo is the perfect tool to showcase these benefits to decision-makers in your organization.

But what exactly is a knowledge base solution? Essentially, it's a centralized repository of information that allows users to quickly find answers to common questions or issues without having to contact the help desk. This not only saves time but also reduces the workload on IT staff.

The Help Desk Knowledge Base - Click-Through Demo demonstrates how easy it is for users to search for solutions using keywords or phrases. The demo also shows how administrators can create and manage articles within the knowledge base, ensuring that information is up-to-date and accurate.

One of the key features of this demo is its integration with Microsoft Office applications such as Word and Excel. This allows users to easily create new articles or update existing ones directly from within these familiar programs.

In addition, Help Desk Knowledge Base - Click-Through Demo offers robust reporting capabilities that allow administrators to track usage statistics and identify areas where additional support may be needed.

Overall, this software provides an efficient way for organizations to manage their IT support needs while reducing costs and improving productivity. Whether you're an IT professional looking for a better way to manage support requests or a decision-maker looking for ways to streamline operations, Help Desk Knowledge Base - Click-Through Demo has something valuable offer.

Key Features:

1) Portable interactive demo

2) Simulates UI & functionality

3) Installs easily & includes presenter script

4) Demonstrates benefits of self-service portals

5) Centralized repository of information

6) Easy search functionality

7) Integration with Microsoft Office applications

8) Robust reporting capabilities

Conclusion:

Help Desk Knowledge Base - Click-Through Demo offers an effective solution for managing escalating help desk demands while reducing costs and improving employee productivity. Its user-friendly interface makes it easy for both end-users and administrators alike while its integration with Microsoft Office applications ensures seamless workflow integration.

With its robust reporting capabilities allowing administrators insight into usage statistics; identifying areas where additional support may be needed.

If you're looking for ways streamline operations in your organization then look no further than Help Desk Knowledge Base –Click Through-Demo!