Remote Phone Control for Cisco Unified Communications 2.1.5
Description
The Uplinx-Software Remote Phone Control tool for Cisco Unified Communications is a powerful business software that allows phone administrators and service desk operators to remotely control Cisco IP phones within their enterprise. With this tool, support staff can now remotely view and control a Cisco IP phone and talk a staff member through some unique features which may be configured on their IP handset or User Device Profile such as: group pickup, conference, or a hunt group.
This software is designed to provide direct phone operations to be executed remotely but with the same level of control as sitting in front of the phone. It enables users to log in an extension mobility profile, check the phone display and call your desk phone to troubleshoot without travelling or engaging end users or site staff.
One of the key features of this software is its ability to support Cisco Extension Mobility. Staff will be able to search for and remotely login and logout of a remote handset with a user's Extension Mobility profile. This feature makes it easy for support staff to manage multiple devices across different locations without having physical access.
In addition, this software also supports bulk operations for Cisco Extension Mobility and Background Image deployments. This feature allows users to perform Extension Mobility status report, logout and re-login, background image on a group of phones with ease.
Another great feature of this software is its ability to record and replay Phone Key Macros. Users can use this feature remotely configure phones by setting background images and ringtones per line or any other phone setting only accessible on the phone.
The Remote Phone Control for Cisco IP phones is available as both standalone desktop windows form application as well as web server edition which requires only a web browser on the desktop. The Desktop Edition is ideal for deployment engineers who need troubleshoot issues related batch operations like Bulk EM login/logout, distribution of background images etc., while Web Edition caters more towards helpdesk personnel who need quick access from anywhere using just their browser.
Overall, if you are looking for an efficient way to manage your enterprise's Cisco Unified Communications system then look no further than Uplinx-Software Remote Phone Control tool! With its advanced features like bulk operations support & recording/replaying macros along with easy-to-use interface make it an essential tool in any IT department's arsenal!
Full spec
Publisher | Uplinx Software |
Publisher site | http://www.uplinx.com |
Release date | 2014-06-26 |
Date added | 2014-06-26 |
Category | Business Software |
Sub category | Help Desk Software |
Version | 2.1.5 |
Os requirements | Windows 2003, Windows Vista, Windows 98, Windows Me, Windows, Windows NT, Windows 2000, Windows 8, Windows Server 2008, Windows 7, Windows XP |
Requirements | Cisco CallManager / CUCM Cisco Unified Communications Manager 6 to 10, Cisco IP phones |
Price | Free to try |
Downloads per week | 0 |
Total downloads | 1036 |
Comments:
I have been using Remote Phone Control for Cisco Unified Communications for a few months now and it has greatly improved my productivity. Highly recommended!
Agreed! Remote Phone Control is a lifesaver when it comes to managing Cisco Unified Communications from my Windows computer.
Is it easy to set up and use? I'm considering trying it out.
Absolutely, Daniel! The setup process is straightforward, and the user interface is intuitive. You'll have no trouble getting started.
I've been using this software for a while now, and it has saved me so much time. Being able to control Cisco Unified Communications remotely is a game-changer!
Does it support all the features of Cisco Unified Communications?
Yes, Brian! Remote Phone Control provides full access to all the features of Cisco Unified Communications, allowing you to manage calls, directories, and more.
I can confirm that, Brian. You won't miss out on any functionality with this software.
Is there a trial version available?
Yes, Sara! You can try Remote Phone Control for free with a trial version before making a purchase decision.
I highly recommend giving the trial version a shot, Sara. It's a great way to see if the software meets your needs.
Does it work with the latest version of Windows?
Yes, David! Remote Phone Control is compatible with the latest version of Windows, ensuring smooth operation and compatibility.
I've had no issues using it on Windows 10. Works like a charm!
How is the customer support for this software?
I had to contact customer support once, and they were very helpful and responsive. Resolved my issue quickly.
I had a positive experience with their support team as well. Prompt and knowledgeable.
I love how this software streamlines my help desk tasks. It's a must-have for any IT professional!
Agreed, Michael! It has made my job so much easier. The time savings are significant.
Does it work with all Cisco phone models?
Yes, David! Remote Phone Control supports all Cisco Unified Communications phone models, ensuring compatibility across the board.
I've been looking for a reliable remote phone control software. This seems worth trying out!
Sara, do you have any specific questions about the trial version?
Thank you, Emily! Is there a time limit for the trial version?
That should be enough time to evaluate its suitability for your needs, Sara.
Can I use it to transfer calls or join conferences remotely?
Absolutely, Brian! Remote Phone Control allows you to easily transfer calls and join conferences remotely, enhancing your flexibility.
It's a handy feature, Brian. You'll have no trouble handling call transfers and conference participation from anywhere.
The price point for this software is very reasonable considering its capabilities. Definitely worth the investment!
I'm glad to hear that, Emily. Price is always an important factor to consider when evaluating software options.
The software is constantly updated, ensuring compatibility with the latest Cisco Unified Communications features. Impressive!
That's one of the reasons I chose Remote Phone Control, Michael. The developers are committed to keeping it up-to-date.
The trial version allows you to use the software for 14 days, giving you ample time to explore its features.
One of my favorite features is the ability to manage multiple phones simultaneously. Makes my job much more efficient!
Does it require any additional hardware or plugins?
No, Brian. Remote Phone Control doesn't require any additional hardware or plugins. It's a software solution.
Just install the software on your Windows computer, and you're good to go!
I've recommended Remote Phone Control to several colleagues, and they've all been impressed with its functionality. Solid software!
Thank you all for your valuable insights! I'm convinced and will give it a try.
You're welcome, Sara! I'm sure you'll find it useful for your Cisco Unified Communications management tasks.
Is there a mobile app available for Remote Phone Control?
No, David. Remote Phone Control is specifically designed for Windows computers.
Having it on Windows provides a more comprehensive and powerful control experience.
This software seems to have all the necessary features for effective Cisco Unified Communications management!
Indeed, Brian! It ticks all the boxes for a help desk software in the business category. A reliable tool!
I haven't encountered any major issues with Remote Phone Control so far. It's been a reliable companion for my work.
It's great to hear that, Michael. Consistency and reliability are crucial when dealing with critical communications systems.
The software is well-documented with helpful guides and tutorials, making it easy to learn and use.
That's good to know, Emily. I always appreciate good documentation to ensure smooth onboarding.
I'm glad to see more people discovering the benefits of Remote Phone Control. It's truly a valuable tool.