Description
MDLsolutions Dialer/Predictive Dialer - 3CX Based Call Center Solution is a powerful and reliable Windows-based software that offers a comprehensive, dynamic, and easy-to-install/configure SIP/VoIP commercial dialer/call center solution. This software is designed to meet the needs of businesses that are trying to effectively keep in contact with their clients and for small to large scale call centers.
With MDLsolutions Dialer/Predictive Dialer, you can start off with as little as 8 agents/channels and then easily scale up as needed. This makes it an ideal solution for businesses of all sizes that want to improve their communication capabilities without breaking the bank.
One of the key features of MDLsolutions Dialer/Predictive Dialer is its predictive dialing capabilities. This feature allows you to automatically dial phone numbers from a list, increasing your productivity by eliminating manual dialing. The software also includes advanced call routing options, which ensure that calls are directed to the right agent at the right time.
In addition to its predictive dialing capabilities, MDLsolutions Dialer/Predictive Dialer also includes a range of other features designed to improve your communication capabilities. These include:
- Automatic call distribution: Calls are automatically routed based on predefined rules.
- Interactive voice response (IVR): Allows callers to interact with an automated system using voice commands.
- Call recording: All calls can be recorded for quality assurance purposes.
- Real-time reporting: Provides real-time statistics on agent performance and call center activity.
- CRM integration: Integrates seamlessly with popular CRM systems like Salesforce and Zoho.
MDLsolutions Dialer/Predictive Dialer is built on top of the popular 3CX platform, which means it benefits from all the features and reliability associated with this platform. The software is also extremely easy-to-use thanks to its intuitive user interface.
Overall, if you're looking for a low-cost yet reliable way to improve your communication capabilities or set up a call center operation, then MDLsolutions Dialer/Predictive Dialers should definitely be on your shortlist. With its comprehensive feature set and ease-of-use, this software has everything you need to take your business communications game up a notch!
Full spec
| Publisher | MDLsolutions |
| Publisher site | http://www.mdlsolutions.com/ |
| Release date | 2017-04-17 |
| Date added | 2017-04-17 |
| Category | Communications |
| Sub category | Web Phones & VoIP Software |
| Version | 6.0 |
| Os requirements | Windows 10, Windows 2003, Windows 8, Windows, Windows Server 2008, Windows 7, Windows XP |
| Requirements | Microsoft .NET 4.0 |
| Price | Free to try |
| Downloads per week | 0 |
| Total downloads | 2422 |
Comments:
I've been using MDLsolutions Dialer Predictive Dialer for a month now and it's been great so far! Very stable and reliable.
I agree with Robert Smith, MDLsolutions Dialer Predictive Dialer is a fantastic software. It has improved my productivity immensely.
I have a question for other users of MDLsolutions Dialer Predictive Dialer. Is it easy to set up and configure? I'm considering trying it out.
David Brown, I found the setup process to be very straightforward. The software provides clear instructions and the interface is user-friendly.
I agree with Emily Davis. Setting up MDLsolutions Dialer Predictive Dialer was a breeze for me.
I've been using MDLsolutions Dialer Predictive Dialer for my small business and it has significantly improved our outbound calling efficiency. Highly recommend it!
Are there any limitations or drawbacks to be aware of when using MDLsolutions Dialer Predictive Dialer? Any honest feedback?
Sophia Thompson, one limitation I've noticed is that it doesn't have built-in call recording functionality. However, you can easily integrate it with third-party recording solutions.
I haven't come across any major drawbacks so far. It meets all my requirements for a predictive dialer software.
The support provided by MDLsolutions is excellent. They are responsive and always willing to help. Thumbs up for their customer service!
I had a minor issue with MDLsolutions Dialer Predictive Dialer and their support team resolved it quickly. Impressed with their efficiency.
Thanks for sharing your experiences, Robert Smith and Emily Davis. This definitely makes me more confident in trying out MDLsolutions Dialer Predictive Dialer.
I've been a long-time user of MDLsolutions Dialer Predictive Dialer and can confidently say that it's one of the best dialer software for Windows. Seamless performance and great features.
Is MDLsolutions Dialer Predictive Dialer suitable for small businesses or is it more geared towards larger enterprises?
Anna Harris, I use it for my small business and it works brilliantly. I believe it's suitable for both small and large enterprises.
Thanks, Daniel Wilson. That's reassuring to hear. I'll definitely give it a try for my small business needs.
One of the standout features of MDLsolutions Dialer Predictive Dialer is the real-time analytics and reporting. It helps me monitor and optimize my calling campaigns effectively.
I completely agree, William Martinez. The analytics and reporting capabilities have been a game-changer for me too.
The interface of MDLsolutions Dialer Predictive Dialer is intuitive and easy to navigate. Makes the whole calling process efficient.
I love the automated dialing feature of MDLsolutions Dialer Predictive Dialer. Saves a lot of time and effort.
Thanks, everyone, for your feedback on MDLsolutions Dialer Predictive Dialer. I've made up my mind and will definitely give it a try!
You won't be disappointed, David Brown. It's a fantastic software. Let us know if you have any questions during the setup process.
I agree with Jason Anderson. Feel free to reach out if you need any assistance, David Brown.
After using MDLsolutions Dialer Predictive Dialer, I have seen a significant increase in my team's call connect rates. It's a powerful tool for outbound calling.
Daniel Wilson, that's great to hear. I've been struggling with call connect rates too. I'll definitely consider giving it a try.
The pricing plans for MDLsolutions Dialer Predictive Dialer are reasonable and flexible. They offer options for every business size and need.
I found the pricing to be quite competitive compared to other similar software available in the market.
MDLsolutions Dialer Predictive Dialer integrates smoothly with CRM systems, making it convenient for managing and tracking customer interactions.
I second that, Robert Smith. The CRM integration has made my workflow much more streamlined.
The customer support team at MDLsolutions Dialer Predictive Dialer is highly knowledgeable and always willing to assist. A huge plus for me.
I'm glad to hear that, Emily Davis. Good support is crucial when using any software.
The software has a wide range of features beyond predictive dialing, such as call scripting and call monitoring. Very comprehensive.
David Brown, thanks for mentioning that. I was wondering if it offers advanced call functionalities.
Anna Harris, absolutely! MDLsolutions Dialer Predictive Dialer has advanced features like call transfer, call queuing, and call conferencing.
The software is regularly updated by MDLsolutions, ensuring that any bugs or issues are promptly resolved. That's a big plus for me.
Agreed, Sarah Johnson. The updates have consistently improved the software's performance.
MDLsolutions Dialer Predictive Dialer has helped me automate my calling campaigns effectively, saving me a lot of time and effort.
I've used several predictive dialer software, but MDLsolutions Dialer Predictive Dialer is by far the most reliable and efficient one I've come across.
Does the software offer any integrations with popular CRM systems like Salesforce or HubSpot?
Sophia Thompson, yes, MDLsolutions Dialer Predictive Dialer integrates with Salesforce, HubSpot, and other popular CRM systems.
That's great news, Daniel Wilson. Seamless integration with CRM systems is essential for my business.
I've heard about MDLsolutions Dialer Predictive Dialer's excellent call quality. Can anyone confirm this?
David Brown, the call quality is indeed top-notch. Crystal clear audio and minimal call drops.
I've had no issues with call quality so far, David Brown. It has been consistently excellent.
MDLsolutions Dialer Predictive Dialer has definitely enhanced my team's overall calling performance. The software is a game-changer!
I'm glad to hear that, Emily Davis. I'm looking forward to experiencing similar benefits for my team.
The user interface of MDLsolutions Dialer Predictive Dialer is modern and intuitive. Makes it easy to navigate.
Absolutely, Daniel Wilson. The UI is user-friendly and requires minimal training to get started.
MDLsolutions Dialer Predictive Dialer seems to tick all the boxes for my business requirements. Excited to give it a try!
Anna Harris, I'm confident that you'll find it a valuable tool for your business. Best of luck!