Description
MDLsolutions Windows Desktop Auto Dialer (WDA) is a powerful and easy-to-use personal auto dialer that can help you streamline your communication processes. Whether you're looking to automate your outbound calling or simply want to manage your call lists more efficiently, WDA has everything you need to get the job done quickly and easily.
With its intuitive interface and simple setup process, WDA is perfect for users who are new to auto dialers or just want a straightforward solution that doesn't require any technical expertise. Once installed, the software allows you to automatically place calls through your phone system and transfer them directly to your extension once connected.
One of the key features of WDA is its ability to populate called party information automatically. This means that as soon as a call connects, all relevant data about the caller will be displayed on-screen, allowing you to quickly access important details such as their name, phone number, and any notes or comments associated with their account.
In addition to these core features, WDA also includes several other useful tools designed specifically for small call centers or individual users. For example:
- Small Call Center Support: If you're running a small call center with multiple agents who each have their own call list, WDA can be configured accordingly. You can have as many agents as your phone system has available channels.
- Press One Campaigns: With this feature enabled, WDA can play custom text-to-speech messages prompting callers to press specific digits (e.g., "Press 1 for sales"). Once they do so, the call will be transferred directly to an agent's extension.
- Standalone Auto Dialing: If you don't need an agent present during calls (e.g., if you're leaving voicemails), WDA can still be used effectively by playing custom messages without requiring any user interaction.
Overall, MDLsolutions Windows Desktop Auto Dialer is an excellent choice for anyone looking for a reliable and user-friendly auto dialing solution. Whether you're managing a small team of agents or simply need help streamlining your outbound calling processes on an individual level, this software has everything you need in one convenient package.
So why wait? Download MDLsolutions Windows Desktop Auto Dialer today and start taking control of your communication workflows like never before!
Full spec
| Publisher | MDLsolutions |
| Publisher site | http://www.mdlsolutions.com/ |
| Release date | 2017-08-14 |
| Date added | 2017-08-14 |
| Category | Communications |
| Sub category | Dial-up Software |
| Version | 4.10 |
| Os requirements | Windows 10, Windows 2003, Windows 8, Windows, Windows Server 2008, Windows 7, Windows XP |
| Requirements | Microsoft .NET Framework 4.0, VoIP (SIP) Phone System |
| Price | Free to try |
| Downloads per week | 0 |
| Total downloads | 121 |
Comments:
I've been using MDLsolutions Windows Desktop Auto Dialer for a few months now and it's been great! It has made dialing much quicker and more efficient for me.
I agree, Sarah! MDLsolutions Windows Desktop Auto Dialer has been a real time saver for me. Highly recommend it!
This software has been a game changer for my business. It allows me to easily manage and dial my contacts without any hassle.
I've tried a few different dialer software, but MDLsolutions Windows Desktop Auto Dialer has by far been the best. The user interface is intuitive and the features are great.
Is this software compatible with Windows 10?
Yes, Daniel. I've been using it on my Windows 10 system without any issues.
I noticed that the software was released in 2017. Are there any plans for an update?
I haven't heard of any updates yet, but the software still works great. It doesn't necessarily need an update if it's already meeting your needs.
I've been using MDLsolutions Windows Desktop Auto Dialer for my call center and it has greatly increased our productivity. The automated features are a lifesaver.
How is the customer support for this software?
I've had a positive experience with their customer support. They were helpful and responded quickly to my inquiries.
I agree with Emily. The customer support has been great anytime I've needed assistance.
The customer support team is very knowledgeable and friendly. They've always solved any issues I've had promptly.
I'm having trouble installing the software on my Windows 7 computer. Any suggestions?
Make sure you have the latest version of. NET Framework installed. That might be causing the installation issue.
I didn't face any problems with the installation on Windows 7. Make sure your system meets the minimum requirements.
I'm not having any issues on my Windows 7 computer either. Make sure to contact the support team if you continue to have trouble.
Is there a trial period available for this software?
Yes, there is a trial period available. You can test out the software before making a purchase.
Thank you, Oliver. I will definitely give the trial a try.
I had a minor issue with the software after a Windows update, but the support team helped me resolve it quickly. Great service!
That's good to know, Sarah. Thanks for sharing your experience.
I had a similar experience, Sarah. The support team is really responsive and helpful.
The software has definitely improved the efficiency of our call center. It's been a valuable addition to our operations.
Agreed, David. The automated dialing and contact management features have made a significant difference in our productivity.
I love how easy it is to customize the dialing settings based on our specific needs. Makes our work much easier.
The software's user interface is also very user-friendly. It's intuitive and easy to navigate.
Can the software integrate with other communication tools or CRMs?
Yes, Daniel. MDLsolutions Windows Desktop Auto Dialer can be integrated with popular CRMs and communication tools. They provide documentation and instructions for integration.
That's great. Integration with our existing CRM would definitely be a huge benefit.
The software also has a nice reporting feature that allows you to track call statistics and performance. It's helped us optimize our calling strategies.
I agree, Sarah. Being able to analyze the call data and make data-driven decisions has been invaluable for our business.
The reporting feature provides detailed insights that help us identify areas for improvement and maximize our productivity.
I'm glad to hear about the reporting feature. That's definitely something we need to take advantage of in our call center.
MDLsolutions Windows Desktop Auto Dialer has become an essential tool for our outbound sales team. It has improved our performance significantly.
Absolutely, Gregory. The software has made our calling process more streamlined and efficient. Highly recommend it to anyone in sales.
I couldn't agree more, Sophia. It has definitely given us a competitive edge.
Is there an option for automatic redialing in case of busy lines?
Yes, Daniel. MDLsolutions Windows Desktop Auto Dialer has an automatic redial feature. It will keep trying the number until it connects.
That's a really useful feature. It saves us a lot of time and ensures we don't miss potential connections.
I've found the software to be reliable and stable. It hasn't crashed or caused any issues during my usage.
Same here, Sarah. It's been running smoothly on my computer without any problems.
I've also had a great experience with the stability of the software. No crashes or performance issues so far.
The software's ease of use has been a big advantage for us. Our team was able to start using it without much training.
I agree, David. The intuitive interface makes it easy for new users to get up to speed quickly.
The software's user-friendly design has been appreciated by everyone in our call center. It's made our work much more enjoyable.
I've recommended MDLsolutions Windows Desktop Auto Dialer to colleagues in other call centers and they've all been impressed with its performance.
That's great to hear, Emma. It's always good to know the software is being well received by others in the industry.
I'm really considering trying out this software after reading all these positive comments. Seems like a valuable tool for businesses.
I highly recommend giving it a try, Oliver. It has definitely made a difference in our business operations.